Need help?

Contact our customer service team

Our new dedicated contact point

To provide you with a more efficient service, you can now contact any of our Customer Service Advisors using the dedicated telephone number and email address. This will ensure a prompt response to both orders and any queries raised.

Our Customer Service Line: 0113 201 2244

Our Customer Service email address: customerservices@cdukltd.co.uk

Our Customer Service Advisors are on hand to meet your needs every step of the way between 8am—5:30pm (Monday—Friday).

With the dedicated contact details we aim to:

  • Ensure your experience with CDUK is prompt, efficient and provides all the support you need.
  • Raise and acknowledge your orders both punctually and accurately.
  • Return your calls at the earliest opportunity.
  • Resolve your queries (for example credit and invoice queries) quickly and effectively.
  • Resolve any complaints in a proactive and timely manner.

 

Our Customer Service Team

Customer Service Team

 

Useful information

  • Opening Hours: Our customer service department is open from 8am—5:30pm (Monday—Friday).
  • Delivery information for items held in stock: Orders received before 3pm Monday—Friday will be delivered within two working days. Orders raised after 3pm, will be processed the following day. For example, if you send your order on a Monday after 3pm, you will receive it by Thursday.
  • Collections for items held in stock: You can place your order with us from 8am-5pm and collect it the very same day up to 7pm. Please allow a minimum of one hour for your order to be processed prior to collection.

 



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CD (UK) Ltd, Wakefield House, Thistle Way, Gildersome Spur, Morley, Leeds LS27 7JZ
Tel: 0113 201 2240; www.cdukltd.co.uk; info@cdukltd.co.uk; @cdukltd